A quick summary of our accessibility commitment and how to reach us:

ROMPT, LLC dba ROLIK® strives to ensure that its services are accessible to people with disabilities. We have invested significant resources to make our website easier to use and more accessible, and we continue to do so as an ongoing priority — not a one-time project. We believe this is both our moral obligation and a legal responsibility under federal and California state law.

Our target accessibility standard is the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines are developed by the World Wide Web Consortium (W3C) and are the benchmark used by courts and regulators in California to evaluate digital accessibility.

Accessibility at ROLIK® is an active, ongoing program. Current and planned efforts include:

•     Targeting WCAG 2.1 Level AA conformance as our baseline accessibility standard across all pages and features of shoprolik.com

•     Conducting periodic accessibility audits of our website to identify and prioritize barriers

•     Remediating identified issues in order of user impact, with priority given to core shopping flows including browsing, product pages, cart, and checkout

•     Ensuring all new content, features, and updates are reviewed for accessibility before publication

•     Providing alternative text for product images and meaningful page structure for screen reader navigation

•     Working with our technology partners, including Shopify, to address accessibility limitations in third-party components

•     Monitoring California AB 1757 (Accessibility for All Californians Act) and other pending legislation as part of our ongoing compliance program

Despite our best efforts, some areas of www.shoprolik.com are not yet fully conformant with WCAG 2.1 Level AA. We are transparent about these known limitations and are actively working to address them. The table below reflects our current understanding as of the date of this statement:

If you encounter an accessibility barrier not listed above, please let us know at hi@shoprolik.com — user reports are one of our most valuable sources for identifying issues we have missed.

If you are experiencing difficulty with any content on www.shoprolik.com — including browsing products, completing a purchase, or accessing any part of our site — we are here to help. We will work with you to ensure you can access the information or complete the transaction you need through an alternative method.

Alternative assistance we can provide includes:

•     Processing your order by email on your behalf

•     Providing product descriptions, pricing, or other information in an accessible format

•     Reading or explaining any policy or document available on our site

•     Any other reasonable accommodation to help you access our Services

To request assistance, contact us at hi@shoprolik.com. We will acknowledge your request within 2 business days and work to provide a resolution or alternative access within 10 business days.

If you encounter an accessibility barrier on our website, we want to hear about it. Your feedback directly informs our remediation priorities. To report an issue, please email us at hi@shoprolik.com with the following information if possible:

•     The page or URL where you encountered the barrier

•     A description of the issue and what you were trying to do

•     The assistive technology or browser you were using (if applicable)

All accessibility issue reports are logged, reviewed by our web team, and added to our remediation queue. We prioritize issues based on user impact and frequency of the affected flow.

We will acknowledge receipt of your report within 2 business days and provide a status update within 10 business days. If a permanent fix is not immediately possible, we will offer a temporary alternative solution.

Our website uses technology and content from third-party providers, including Shopify (our ecommerce platform), Seel (optional order protection), and other service providers. Some of this third-party content may not yet fully conform to WCAG 2.1 Level AA. While we cannot directly control third-party code, we:

•     Raise accessibility issues with our vendors and advocate for accessible solutions

•     Seek conformant alternatives where non-conformant third-party components exist

•     Monitor Shopify’s accessibility roadmap and apply updates as they become available

For accessibility issues specifically related to Shopify’s platform, you may also contact Shopify directly at shopify.com/accessibility.

ROLIK®’s accessibility program is designed to meet obligations under the following laws and standards:

For accessibility inquiries, to request assistance, or to report a barrier on our site, please contact us:

ROMPT, LLC dba ROLIK®  •  hi@shoprolik.com  •  shoprolik.com  •  San Pedro, CA 90731